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Anonymous's avatar
Anonymous
7 years ago
Solved

Haven't received correct items upon purchased a bundle

Product: Command & Conquer: Rivals Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 8 Plus OS Version 12.1 What is your Player ID? 100...
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Hi @Ceyhuntaskiran and sorry to hear that you are having trouble with a purchase.

    The only bundle I found available during that time for that price is the Wolverine Bundle, which comes with 25 Wolverine cards, 1k credits, and 4 rare crates. Was this the bundle you've purchased by any chance? Either way, our Customer support is the right place to go and they should be able to help you with this.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @Ceyhuntaskiran and sorry to hear that you are having trouble with a purchase.

The only bundle I found available during that time for that price is the Wolverine Bundle, which comes with 25 Wolverine cards, 1k credits, and 4 rare crates. Was this the bundle you've purchased by any chance? Either way, our Customer support is the right place to go and they should be able to help you with this.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hello team. 

    I'm pretty sure that the package had 20000 gold and 4 crates. That's why I bought this promotion bundle. It is not my purchased content that you can see. That means I need to contact with customer services. How can I make it? Kinle advise. 

    Thank you for reply me 

    best. 

    • EA_HighCommand's avatar
      EA_HighCommand
      Icon for EA QV Team rankEA QV Team
      7 years ago

      Thanks for the reply @Ceyhuntaskiran.

      HERE can you find all the details on how to get in touch with our Customer support. Simply scroll to the bottom of the page and hit "Contact Us".

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