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bigmoff's avatar
bigmoff
6 years ago

I cant run Generals zero hour because of my graphics card or something need help

I've had the Command and Conquer bundle for a while now and only when I try to run the generals games do I run into this issue. It starts up like it's going to run the game and then cuts out and says that Directx 8.1 needs to be checked to meet minimum game requirements but I'm using a Cyberpower PC. I've tried to repair the game and same outcome. I've looked through my files for the Directx stuff and it scanned and says there were no problems and that the files are up to date. If anyone has a clue as to what to do, please reach out. Thank you!

1 Reply

  • Nyerguds's avatar
    Nyerguds
    Hero+
    6 years ago

    @bigmoff 

    The problem is that the "or higher" refers to higher versions of DirectX 9, not higher versions of DirectX beyond version 9. The game can't actually use the DirectX 10 or DirectX 11 that is installed on windows machines by default nowadays.

    The solution is simple; install DirectX 9:

    • Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
    • Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
    • Go to the folder where you told it to extract.
    • Find "DXSETUP.exe", and run that to install the missing components.
    • After the installation finished, delete the folder you unpacked everything in.

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