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Aeternus_EA's avatar
Aeternus_EA
Icon for EA Staff rankEA Staff
6 years ago

Info Request - Game Stuttering

Hello, we're looking into reports of players experiencing a Game Stuttering Issue.  If you have experienced this please reply below with the following information: DXDiags (if available)  CP...
Nyter25's avatar
Nyter25
6 years ago
  • DXDiags (if available)  
    DirectX 12
  • CPU
    Intel Core i7 6700  

  • GPU
    NVIDIA GeForce GTX 1080

  • Ram
    16 GB @ 2400 MHz (1200 MHz DRAM frequency)

  • Resolution you are playing at
    1920 x 1080

  • Screen mode you are playing at Windowed, Full Screen Exclusive, Borderless Windowed (or a combination)
    Borderless windowed 

  • What kind of Harddrive do you have the game installed on (HD, SSD) 
    SSD

  • When did the issue occur i.e. during MP, during campaign (specifics appreciated) 
    Mostly ingame but also during the options screen (after changing a setting).
  • GENERALZOOL's avatar
    GENERALZOOL
    6 years ago
    @Nyter25
    In your case, it's actually your Gaphics Card, I know this sounds silly, but the game is more stable on the GTX 1070 than on the GTX 1080. Silly, but that's how it is. If you're on a Desktop Tower PC, try switching to On-Board Graphics, and see if that makes a difference (works for some people who use the same Graphics Card as you).

    My Specifications (I don't get the stuttering):
    CPU: i7 6700K (4.0GHz)
    RAM: 32GB (4x 8GB at 3200MHz)
    OS: Windows 7 Pro
    Drives: SSD Gigabyte UD Pro (multiple)
    512GB SSD for OS
    512GB SSD for Game
    512GB SSD for Origin Client
    Each of these is handled by a separate Drive, kind of just happened like that, really funny.
    Resolution: 1600x900
    GPU: GTX 1070 8G
    Full-Screen Mode

    As I said, I don't get this issue, so if my System Specification helps you work out what works, and not just what doesn't work, then great. Though I do get other bugs, that's actually due to bugs in the game's code, and not my system.
    • Nyter25's avatar
      Nyter25
      6 years ago

      @GENERALZOOL what steps would I have to undertake exactly?

      And I think this game is just extremely poorly optimized, it takes up a TON of cpu. And ur right, on HD graphics i get a lot of graphical glitches, freezes, stuttering, etc. (On old graphics i have similar issues, simply less severe).

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