Issues with Online

EDIT ----- it worked.... for a few hours .... now the problem is worse thaan before! :(

😁SOLUTION!!!!!!! 

Hi all ..... it looks like we have a solution! this is what was given to me by the EA technical chat team. the three that worked for me were all found in this long list! managed to play 6 games on the trot without any issues so far!  Hope this helps! will report back in a few days!

I have added *** to the ones that i did which all combined together worked to fix this issue

*** Disable All In-Game Overlays

The most common cause of immediate crashes or black screens when connecting to a lobby is the EA App or Steam overlay.

For EA App: Open the EA App, go to Settings > Application, and toggle off In-game overlay.

For Steam: Right-click the game in your Library, select Properties, and uncheck Enable the Steam Overlay while in-game.

Other Overlays: Close apps like Discord, MSI Afterburner, or GeForce Experience that may be injecting overlays.

*** Verify Game Files & Permissions

Corrupted files often trigger "Server Error" or prevent games from starting.

Steam users: Right-click the game > Properties > Local Files > Verify integrity of game files.

EA App users: Click the three dots (...) on the game tile and select Repair.

Administrator Mode: Navigate to the game's installation folder, right-click the ClientLauncher.exe, select Properties > Compatibility, and check Run this program as an administrator.

Account & Launcher Troubleshooting

If you cannot even begin a game or receive persistent server errors, the problem may be the connection between the launcher and EA servers.

Relinking Accounts: Ensure your Steam account is correctly linked to your EA account. Some users find success by logging out of both and logging back in.

Advanced Launch Options: For those using the EA App, try adding -REDALERT or -TIBERIAN to the Advanced Launch Options in the game properties to bypass potential launcher bugs.

Network & Connectivity Fixes

Wait for Connection: Some users have reported that the "Connecting to Game Server" screen can take 5–10 minutes to actually load into a lobby due to server latency.

Firewall Exclusion: Add the game's installation folder as an exclusion in Windows Defender or your third-party antivirus to prevent it from blocking the network handshake.

Sync Windows Updates: Ensure your Windows version is fully updated. Incompatibilities between players with different Windows update versions can cause desyncs during the connection phase.

Resolution & Hardware Conflicts

Match Resolutions: Ensure your desktop resolution matches your in-game resolution. Large discrepancies (e.g., 4K desktop vs 1080p game) can cause black screens upon transition to the multiplayer lobby.

*** Clear Cache: Delete the "Replays" folder located in %USERPROFILE%\Documents\Command & Conquer Remastered to clear potentially corrupted session data.

*** How to clear your cache to fix your game download or upload: https://help.ea.com/en/articles/technical-issues/clear-cache

Fix Wi-Fi connection issues in Windows: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

How to clean or safe boot your computer: https://help.ea.com/en/articles/technical-issues/how-to-clean-boot-your-computer