Forum Discussion

6 years ago

Lost account

I have been unable to get any help with a lost account. Link it with Google and EA After I link it with Google I lost it it's been 25 day's Got it back up 2 day's ago for 15 minutes played 1 gam...

EA_Grasshopper

EA QV Team

6 years ago

Thanks @izzy25307 thanks for that. I needed the 13 digit ID in your settings but I thiiiiink I found your account. Can you confirm your device for me? What was the last day you played on your account?

And to help me understand the issue, when you launch the game, what exactly happens?