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izzy25307's avatar
6 years ago

Lost account

I have been unable to get any help with a lost account.

Link it with Google and EA 

After I link it with Google I lost it it's been 25 day's 

Got it back up 2 day's ago for 15 minutes played 1 game and lost it.

I went through the process several times going through the tutorial still won't pop up been doing that for 3 weeks.

But like is said it pop up briefly 1 day ago I have way too much money in it to give up.account name is Izzy

Level 13 to 14 was on my way to15  can't afford to start over..

16 Replies

  • wl947ccwn2gl's avatar
    wl947ccwn2gl
    6 years ago
    @EA_Grasshopper Hello...i have a similar problem...i have haf to reinstall c&c rivals...but i have not my id...but my nick is Badboy #9Ywg8T2C...is it possible to get the account data..and connect to the reinstalled game?
  • sVFJYd6g's avatar
    sVFJYd6g
    6 years ago

    @EA_Grasshopper same issue; my account was linked to gamecentre on iPhone; my wife was using my other iPhone to play a separate account and it linked to that permanently on both phones; I’ve backed up the account but when I log in via email it only gives me two options to log in with... one a ‘new account’ and the other ‘odin’s son’ account I’ve lost the original account which was ‘clente’

    I’ve attached the original account ID below 

    the tech guys send me a message that they need to call me but only accepts US and Canadian area codes. Whenever I’ve tried the tech support I eventually get kicked from the conversation 

    please help 

    thanks 

  • @sVFJYd6g don't waste your time with these Clowns they are not going to help at all.
    They will keep asking questions have you submitted * And then they will close the case without helping.
  • sVFJYd6g's avatar
    sVFJYd6g
    6 years ago
    @izzy25307 If they don’t help lodge a DPA subject access request; is there an email or telephone number to contact them? They’re just doing there due diligence I guess..

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