Forum Discussion

7 years ago

Low graphic settings on high-end tablet Huawei m5 10"

Hi all. I just installed your game and it popped tab with Performance warning that I may have performance and stability issues. None of these apply, I have powerful high-end tablet Huawei m5 10" (64 ...

EA_Grasshopper

EA QV Team

7 years ago

Hey @pigzor, thanks for the report. Can I ask you to send a screenshot of the "About" section of your device so I can send a list of all the specs to the team for further investigation? Thanks 🙂

pigzor
7 years ago
Thx for fast repy @EA_Grasshopper . Here is my screenshot from "About" section.
- EA_Grasshopper
  EA QV Team
  7 years ago
  Thanks @pigzor! I've passed this additional info along to the team 🙂
- EA_HighCommand
  EA QV Team
  7 years ago
  Thanks for the screenshot @pigzor.
  
  We've added all information to our investigation ticket.
  - pigzor
    7 years ago
    Thank you both guys. I hope I will be able to play on high resolution soon...
pigzor
7 years ago
Hi @EA_Grasshopper Any news on this topic? Thx 🙂
- Anonymous
  7 years ago
  wait 1 month and the didnt care about his game
  - EA_HighCommand
    EA QV Team
    7 years ago
    Sorry that I didn't reply earlier.
    
    Due to the amount of different Huawei devices, it takes longer than expected to get to the bottom and find a resolution. Rest assured, that we have not forgotten about and are working hard on it.