Forum Discussion
Hey @pigzor, thanks for the report. Can I ask you to send a screenshot of the "About" section of your device so I can send a list of all the specs to the team for further investigation? Thanks 🙂
Thx for fast repy @EA_Grasshopper . Here is my screenshot from "About" section.
- EA_Grasshopper7 years ago
EA QV Team
Thanks @pigzor! I've passed this additional info along to the team 🙂
- EA_HighCommand7 years ago
EA QV Team
Thanks for the screenshot @pigzor.
We've added all information to our investigation ticket.
- 7 years ago
Thank you both guys. I hope I will be able to play on high resolution soon...
- Anonymous7 years ago
I also have this issue playing on my iphone 7
- 7 years ago
Hi @EA_HighCommand and @EA_Grasshopper It has been a month and nothing new. Is there any progress? Looks like this is problem for a lot more people according to this forum.
- EA_HighCommand7 years ago
EA QV Team
Hi @pigzor,
Unfortunately, the solution the team had in mind wasn't easy to implement, so they went back to explore other ways to improve the graphics on those devices. Rest assured that we are still working on it.