Forum Discussion

pigzor's avatar
7 years ago

Low graphic settings on high-end tablet Huawei m5 10"

Hi all. I just installed your game and it popped tab with Performance warning that I may have performance and stability issues. None of these apply, I have powerful high-end tablet Huawei m5 10" (64 GB with 4 GB RAM, Kirin 960, Android 8 Oreo) which can run every other game on max details with high framerate. It seems that the game did not know Huawei (some other guys with top spec Huawei has similar issues). Please fix this or make Video settings available, so we can choose optimal settings. I know that my tablet could run this with max graphic. I really hope you fix this, this looks like nice strategy game, but on 10 inch tablet with low graphic its nearly unplayable and ugly. Thx. 

18 Replies

  • Geovalor's avatar
    Geovalor
    7 years ago

    I am using Huawei Mate 9 with a Kirin 960 processor, I am encountering a very poor resolution of the Rival gameplay too.
    Hope to get it fixed asap.


  • Yari1985's avatar
    Yari1985
    7 years ago
    Same problem on Samsung a8. Low resolution. Please fix it.
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hi @pigzor,

    Unfortunately, the solution the team had in mind wasn't easy to implement, so they went back to explore other ways to improve the graphics on those devices. Rest assured that we are still working on it.

  • WADofFORCE's avatar
    WADofFORCE
    7 years ago

    You people could also go to your manufacturer forums and ask them or people on the forums who had issues with other games.

    Search Google for people with similar problems with other games.

    It's not always a games fault that your device isn't working.

    Also in your own software and hardware there can be bottleneck programs running 

  • Has for Samsung a8, your problem is Samsung's own built in software on your phone called game launcher.

    It automatically reduces game quality to save battery life.

    There is many fixes to this on YouTube and thier own forums.

  • WADofFORCE's avatar
    WADofFORCE
    7 years ago

    Looking on Huawei own Dev forums there is many post of people saying you can't run WiFi and bluetooth at same time while gaming, they suggest disable the Bluetooth and there is also a 3rd party software fix for the resolution problems in alot of games.

    Just remember people look to your own device forums for fixes and if you tried them, post your results

  • pigzor's avatar
    pigzor
    7 years ago

    I have quite a lot games and never had any problem. Read whole post please, this is one of the fastest tablets on market. I can run the game with high fps, but lowest details. The problem is, that the hardware is not detected properly by the game and therefore resolution is set to low. The solution could be if we can adjust details manually, something like Low, medium, high, ultra...

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