Hi @Hixjohn,
We are listening and taking feedback from all of our players. If there are concerns around this announcement (or anything related to Rivals), I am more than happy to listen to those concerns and help out as needed. I may also be able to address some of the concerns, as needed.
You are correct; the pre-alpha phase allows us to make balance changes to commanders, units, maps, progression, etc and find and fix any bugs that may crop up. We will continue to balance units, maps, commanders, etc. and issue bug fixes as needed after the game is launched.
We are committed to making the matches as balanced as possible. Players will battle others around their same level. This means that new players should not face off against players with a high medal count.We will monitor the matchmaking system to ensure that it is functioning properly, and can adjust it as needed. As players win and earn medals, they will continue to face opponents around their level. Those just starting the game will have a chance to learn and try new tactics as they progress through the game.
Again, please feel free to let me know any concerns or questions that you have.