7 years ago
Not get any xp points
A lot of time i don't get 1000xp points when loosing a game (in first 10 match). Still lost medal, and no fuel, not have any xp points, and not have 20 xp points when loosing too. Are there any news...
Hi @Cantsleep29,
That is your player name, which doesn't help me. I would need your Persona ID (found in Settings -> About).
Also, I've noticed, the screenshot of you not getting credits and XP appears to be from an emulator....can you provide me with a screenshot from the device you are playing on, where it shows your final battle result (medals, credits, fuel, and XP), please? Thank you!
Ah yes please check again 😕
I play on emulator and Mi Max 3 phone. Both just get same result no xp when loosing.
Hi @Cantsleep29 and thank you for the Persona ID.
I just checked your account and your current XP went up from 16.380 at 02:33 am PST to 17.930 at 02:47 am PST.
Just to be sure. You are not getting XP only when you are losing?
Yes just when i'm loosing, especially i has quick loose. Sometime i can get xp in loosing if the match almost longer than 2-3 minutes. Don't know why...
Please check 3 to 4 days ago till now. I had 10 win-streak recently so please don't check today matches.
Thanks for the update, much appreciated.
I forwarded it to the team for further investigation.
Hi @xqmml ,
I've checked out logs and I can see that you leveled up to level 23 on 2019-01-27 21:27 GMT. On Saturday (2019-01-26 18:53 GMT) you leveled up to 22 as far as I can see. That was shortly after you got promoted.
Thanks @EA_HighCommand. i must have been wrong Then..
No worries, happy to help. And we all make mistakes =)