problem with c&c 4 tiberium twilight

This no response from E A is as  mindboggling  as it is  totally unbecoming   and  unprofessional for any company of repute. Nothing seems to move them. All we are asking  for is some informative feedback and not some vague comments. 

DISGRUNTLED   CLIENT I WANT MY HARD EARNED  MONEY BACK

ATTENTION   E A MANAGEMENT

WHAT IS HAPPENING  WITH REGARDS  TO THE HOSTING PROBLEM ?

ARE WE EVER GOING TO GET ANY POSITIVE FEED BACK REGARDING THIS PROBLEM , WHICH HAS BEEN HERE FOR TWO AND A HALF WEEKS ???

THIS IS UNACCEPTABLE

WE ARE STILL HERE EA. & WE ARE NOT GOING AWAY ,SOONER OR LATER YOU HAVE TO DEAL WITH THIS ISSUE SO WHY NOT DO US ALL A FAVOUR & MAKE IT SOONER RATHER THEN LATER . THIS WHOLE ORDEAL IS STARTING TO GET VERY OLD , IF YOU THINK THAT WE WILL FORGET ALL ABOUT THIS YOU ARE SADLY MISTAKEN BECAUSE I FOR ONE HAVE PLENTY OF PATIENCE & WILL NOT STOP UNTIL WE HAVE ANSWERS.         signed {acme}smid

wuhuuuu game is hosting again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Mod edit to remove enthusiastic spamminess]