Hi, I have retry the installation, it gives me this message:
Severe
Unable to launch
C:\User\CHARLE~1\AppData\Local\Temp\{06F80017-8F98-4C94-B868-52358569FC32}\DatGen.exe
InstallShield
1628: Failed to complete installation.
N.B. This happen both C&C General + Zero Hour
Thanks
And can you find that file manually?
When the answer is no, then try to delete all the files at the TEMP-folder and then try to install again.
Here is my last hope:
Hold the windows key on your keyboard and press the r button > The Run dialogue should appear > Type C:\Program Files\Common Files into the text box and click OK
Right-click the InstallShield folder, and select Rename > Change the name to InstallShieldOld > Start the game installation again to reinstall the InstallShield components with the newest version.
If the install succeeds after this then delete the InstallShieldOld folder.
@mrtnptrs wrote:Here is my last hope:
Hold the windows key on your keyboard and press the r button > The Run dialogue should appear > Type C:\Program Files\Common Files into the text box and click OK
Right-click the InstallShield folder, and select Rename > Change the name to InstallShieldOld > Start the game installation again to reinstall the InstallShield components with the newest version.
If the install succeeds after this then delete the InstallShieldOld folder.
On my system, there is no such InstallShield folder to click on?
I have the same problem at the moment.
Before I installed Origin with the Ulti version of C&C Generals the old CD version run normal and there were no install issues.
I have Windows 8 and wanted to install the old CD version and deleted the origin version.
Now the issues began and I got the same errors with Datgen.exe
We got into the same problem.
In case you get an error about a missing Datagen.exe during the installation process you can solute that issue by the following steps:
1. Start the installation and wait for the error, abort installation
2. Restart Installation and wait until the installatin process requests CD2 (the datagen.exe should be there at this moment)
3. IMPORTANT: Make the datagen.exe write protected (right click -> properties)
4. proceed Installation
The Installation worked, the game did start, but we were not able to patch it and didnt find a solution for it.
I think I found a solution which I don't want to deny you:
In my case the hint with the write protection of Datgen.exe was very helpful, however it did not solve the problem completey. The error message did not occur anymore but when I click on "Finish" after the Installation has been completed I get another error saying "1628: Failed to complete installation." Also Zero Hour was still not working.
Then I made another attempt to install Zero Hour but this time saved the whole content of the temp folder which is created during installation. Before changing to CD2 I made Datgen.exe write protected again. And finally after the installation has been completed I copied all files from my previous backup back to the temp folder before clicking "Finish". No error occured and Zero Hour runs like a charme now 🙂
Hope this helps all you guys too 😉
When you hold the windows button and press R, type in the exact location of that file and it will pop up. the one starting with C:\
