Forum Discussion

fadinori's avatar
13 years ago

Red alert 2 does not work in Windows 7 64bit as promised !!

I bought Command & Conquer ultimate collection to play Red alert 2 which simply does not work in Windows 7 64bit as promised !! 
I had to pay about 50 $ to buy it from Gamestop today as your link for 29.99$ didnt work for me ! 
It was downloaded successfully 
All I had were black screen videos ! No moving slide menues !!! 
You are selling a garbage! 
Please don't say what is my hardware requirements because I ran this game 11 years ago on a silly hardware PC ! 
I want a fast response & solution 
** I tried Win XP SP3 mode to run it .. No hope !!

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Ease on the complainin'. This is a tech support forum that provides help from fans, not EA employees.

    Did you try running it in admin mode?

  • Have tried running in clean mode (as suggested by Tech Support) with all services (except Microsoft) disabled but still no luck. I have also set the game to run in Windows XP Service Pack 3 mode and run as administrator. The game gives me a black screen and then minimizes itself within a few seconds and gives up completely. How ever many time I attempt to click the icon, I get a black screen and sound for a split second and it then retreats into a minimized icon without crashing.

    Any suggestions would be very welcome. Thanks for reading 

  • Nyerguds's avatar
    Nyerguds
    Hero+
    7 years ago

    @sailuminos

    Here's a suggestion: please make a new thread instead of bumping a five-year-old dead thread with your issues. In fact, browse the forum itself for a bit instead of looking at direct search results, and you might already have found solutions in the sticky threads around here.

    That said, Command & Conquer 1, Red Alert 1 and Tiberian Sun have all been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. For Red Alert 2 there's a couple of more general patches that also solve a lot of its problems. You can find them here:

    Command & Conquer 1:

    Red Alert 1:

    Tiberian Sun:

    Red Alert 2:

    • The graphics system patch DDWrapper is known to solve a multitude of graphics problems, including the "black screen" issue.
      Download the zip file and extract "ddraw.dll" and "aqrit.cfg" into your game folder. Then, open the configuration file "aqrit.cfg" in Notepad, change the "ForceDirectDrawEmulation" option to 1, save the file, and try running the game again.
    • If you still have problems with RA2 even after this, I advise installing the CnCNet online play installer for RA2/YR. Even if you are not interested in online play, the automatic fixes it applies may resolve a lot of your problems right away, and it has a configuration tool which offers more choices in graphics fixes than just DDWrapper, so if one doesn't work you can just try if some of the other options do the trick.

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