Forum Discussion
Hi..
I purchased Command and conquer ultimate edition and I installed red alert 2 on my laptop when I run it it didn't work..
I can hear the music, and see the mouse cursor but the screen is black
so what to do ??
thank you, Guys,
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone,
Thanks for taking a moment to share with the community what you are running into.
If you are still seeing issues with downloading or running Red Alert 2 via the new EA App, please let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
- 2 years ago
Using EA app. After the last update you guys had, its all broken. (last update i mean was many months ago, then i quitted cause of that). Loading screen and stuff are all good, but when i choose my game, its all only on the little section of the left side of my screen (taking about 1/4 of my screen space) and its all completely black and purple..no other colors.
- 2 years ago
As others have stated, when I launch the RA2 YR from the EA launcher, I get the initial launch menu. Once selecting either game, my screen is black, audio is playing in the background, but I cannot do anything or see anything.
- 2 years ago
Hi, I have this problem too.
All games work for me except RED ALERT 2.
I can hear the sound but there is a black screen.
I log in through the EA app on my computer.
can you help me?- Nyerguds2 years agoHero+@uriab23 @OneLargeFarva This is a known issue. The CnCNet client for RA2/YR contains the fixes for that stuff.
https://cncnet.org/red-alert-2
Even if you're not interested in online play, simply installing the client should fix it, even if you then launch the game normally without using the CnCNet client.
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