Forum Discussion
Since last Sunday have been receiving a similar message when trying to connect online. "Disconnect notification: The specified account or subaccount wasn't found"
Prior to this connection had been fine. Even created a new account tonight - Registered without trouble while in Red Alert - then when attempting to connect online the same message came up.
Internet connection seems fine and haven't had any interuptions in service.
Any reg keys or game files that might have become corrupt....?!
Same Problem here. cant login, with different EA Accounts :-(
- 12 years ago
I've been having the same problem for over a week but I just logged in by changing my Online ID to random characters. I put "xkjlkdjklqwert" you have to use your real email address and password to login.
- EA_Nils12 years ago
Community Admin
@Squinge4 wrote:
I've been having the same problem for over a week but I just logged in by changing my Online ID to random characters. I put "xkjlkdjklqwert" you have to use your real email address and password to login.
Heya everyone,
We are currently investigating this issue and will keep you updated in this forum thread:
In the meantime you may try the workaround highlighted by squinge4 above.
Thank you for your patience,
Nils
- Anonymous12 years ago
Sadly this did not work for me ☹️
- EA_Nils12 years ago
Community Admin
@sammanbrooks wrote:
Sadly this did not work for me ☹️
What happens if you try either numbers only or just lower-case letters?