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Anonymous's avatar
Anonymous
12 years ago

Red Alert 3: Can't play online

Red Alert 3 online, when I try to log in I get an error message: 'Specified account or subaccount name wasn't found' How do I fix this?
EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
12 years ago

Heya everyone,

For those of you still affected, I would appreciate the following:

  1. Date, time (with timezone) when you first experienced this:
  2. Origin ID:
  3. Your region:
  4. Your ISP:
  5. Any additional information that may help with the investigation (details, repro steps, screenshots, etc.): 
MidnightsFX's avatar
MidnightsFX
12 years ago

1. Friday 10/19/13 (first time I tried to play RA3 online)

2. MidnightsFX

3. North America (Pacific)

4. Comcast Cable

5. Tried re-installing at least 10 times, my room-mates game works perfectly fine for going online (he has RA3 through steam), I have CNC The Ultimate Collection. I have done clean installs (registry, gamefiles, tempfiles, reboot, etc etc), I have the downloaded version of RA3. However, no RA3 version I try works (used roommates CD to install, his serial, same error). 

I personally beieve this is related to some type of handshake the client is making to the server that either- A. Does not exist anymore, or B. Whatever I am passing in, is invalid.

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