dude... where to start... look, the game will never work on any computer that has rather Windows 10 or Windows 8.1, for some reason the game is not patched so it can work with new operating sytems. In my case the game just never worked NEVER, and to be honest i'm kinda tired of even trying. An EA support guy but didn't seem to have a clear answer for the problema, i think he just didn't have the experience to handle such problem. The technical support agent also stated that "the game only runs on old operating sytems, for some reason" he even escaned my computer, or something like that, so he could detect any problem related to my computer and not the game, everything seem fine, my computer was updated and all, everything was ok with my computer, the problem seems to be related to the game itself, thats what i think, since at the end of the day the best thing the agent could do was to give me a free key for a game of the same value. I think there's no clear solution to that problem. you can try to downgrade your GPU driver so you avoid the "EXCEPTION IN EXCEPTION HANDLER" error but you can't do that without hurting your other games since downgrading your GPU driver will cause trouble with your other more optimised games, when i say "optimised" i mean suited to run on modern OS. Sorry if this is dissapointing but thats what I know, better be tuned so you know when someone finds a solution to that problem.