Forum Discussion

ConradStraussJC's avatar
ConradStraussJC
Seasoned Newcomer
1 month ago

The multiplayer keeps giving problems

The whole C&C community struggles with multiplayer for red alert remastered, sometimes it works sometimes not. The game either stick where you select rules etc for multiplayer or it launches and gives a black screen. Please can EA have a look we are a lot of people playing and still enjoying this game.

4 Replies

  • CLK669's avatar
    CLK669
    Rising Rookie
    1 month ago

    Hi, you need to contactEA Support.  The forum is only for getting support from community.

    Brgds

     

  • gtrWd85's avatar
    gtrWd85
    Seasoned Newcomer
    1 month ago

    ^this

    It's been about a month since it worked normally.

  • CLK669's avatar
    CLK669
    Rising Rookie
    30 days ago

    Hi. Nobody can help you here. This forum and the topics are to get EA community support, not to get support from EA

    If you wish to get support from EA you need to speak though the dedicated chat with an EA representative. They will than create a file for you.

    It is useless to open a forum topic since there are a lot of topics about this same problem, but EA doesn't read neither answer to these topics at all.

     Only chance to get support is to get in touch with EA representative to get support for this "Server Bug".

    Please request support from an EA representative.

    You must be aware that first thing they will tell you is to check your internet network connections 

    Than go to empty memory cache

    Than update VgA drivers 

    All the above is useless since this issue affects all the players in the world and not only you.

    You want to know how you can contact EA representative? It is through the help button on the EA help website ... Still don't find it=> a Google is your friend.

    https://help.ea.com

Featured Places