Unable to buy from store
Hi, I have been making purchases from the store but I have noticed in the last number of days I have been unable to make any purchases of diamonds or promo cards. I can only make purchases that are...
Forum Discussion
EA_HighCommand
EA QV Team
EA QV TeamHi @SouL_AmyRose and thank you for your post.
Can you provide us with your Player ID (Settings -> About) so we can have a look?
Do you get an error message when you are attempting to by diamonds?
PersonaID 1002972200752
In promo cards it displays 'no content available'
In currency tab, it displays the 4 currency packages for diamonds, but I cannot see any daimond packages for ready purchase.
Anything that cost actual money, doesn't appear..
In promo cards it displays 'no content available'
In currency tab, it displays the 4 currency packages for diamonds, but I cannot see any daimond packages for ready purchase.
Anything that cost actual money, doesn't appear..
- EA_HighCommand
Hi @SouL_AmyRose and thank you for the additional details.
We've checked the Australian store and all store items were correctly offered.
Can you do a fresh install and ensure you are logged into the correct GooglePlay/GameCenter account? Please ensure upfront that your account is linked (Settings -> Link Account).
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