EA Staff (Retired)Hi @ESGudjohnsen,
What is your current player level?
For all players at player level 4 and above, you should have an inbox message titled "Claim Your Early Bird Bundle!"
If you are player level 4 and above and never received that inbox message, could you give me your PersonaID, either here or in a DM?
Hi @EA_dance210 ,
First of all, thank you for the reply.
I'm currently still level 1 because, as i said to @EA_HighCommand , for me and for other users with my same device it's completely impossible to play. Terrible performance, under 5fps, making me impossible to play and even very frustrating navigate menus. In fact, since 4th december launch, i'm just logging in to reclaim free crate every 12 hours and level up some units with what i find inside those free crates. But yeah, i'm level 1. In fact i never received that massage in my inbox section. Do you need my PersonaID anyway?
Thanks
