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EA_Shepard
Community Manager
2 years ago@unequaledneil I downloaded it this morning and was able to get into all co-op options which means it is still online for players. It would be more of a local issue than a game issue. When you play, are you on a PC or Laptop?
Are you using a wireless connection or are you hardwired into a modem or router?
2 years ago
I’m on my Xbox series X and have the game digital
- EA_Shepard2 years ago
Community Manager
@unequaledneil Let me see if I can download it to the console and test it out. Are you connected on WiFi or hardwired?
- 2 years ago
I’m on Wi-Fi
- EA_Shepard2 years ago
Community Manager
@unequaledneil See if the following works for you. I launched it and tried the same and got no error so it is working in the game.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
If you can, try to use a hardwired connection to test it.
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