My friend and i cant seem to add each other to a private game we can see the invite accept the invite but result in a pop up saying failed to join game.
the bottom txt is what an origin advisor tried help us out, with no succest.
please help.
ArpitaThanks for contacting EA Customer Experience, my name is Arpita. How may I assist you today?
youi cant invite friends on dead space 3
ArpitaHello.
youit keeps poping up with must enable origin in game
youhi
youi enable it in setting and go back to deadspace 3
youand it still doesnt work
youwhy?
youi even tried to enable it and then restart the comp and no go
ArpitaOh, that's really sad.
ArpitaI will do my best to resolve your concern.
ArpitaCan you allow me 2-3 minutes to fetch relevant information for you?
youkk
ArpitaI would suggest you to try these steps to resolve your concern.
ArpitaFirst- Click on Start
-> Computer
-> Network (on bottom left)
-> Under Network Infrastructure right click the picture of your router
-> Click Properties, followed by Settings
-> Add. Description of service is Dead Space 3, Your IP for your router ex. 192.168.<>.<>, both ports should be 3659, select UDP, Click OK.
ArpitaPlease also consider this article to resolve your concern.
youcool so after that i try adding a friend?
ArpitaYes, of-course.
ArpitaI hope I have provided you all the information.
Is there anything else I may help you with today?
youit didnt work
ArpitaOh, let me find an alternative for you.
ArpitaHave you added your friends on Origin Client?
youyep
youits just says the i should enable origin in game in the setting screen
youbut ive already done that
youand it doesnt work
youso yeah
ArpitaOkay, thanks for information.
youi tried to invite my friend from the chat it worked but the game would fail due to the pop up
Arpita1. Go to visual settings
2. Set it as windowed (fullscreen)
3. Accept.
Now it should work. Origin should have appeared in the right lower corner. If it haven't:
4. Lower your resolution. Don't need to accept, should be fine now. Now you can use fullscren and resolution you want.
younope that didnt work either
ArpitaOkay, just to confirm, are you on PC?
youyes
youwindows 8
ArpitaThank you.
ArpitaHave you tried repairing game data?
youyeah ive repaired it
ArpitaThanks, did you tried running game as admin or in compatibility mode?
youno thats doesnt work either
ArpitaOkay, let me consult your case with our technical team.
ArpitaPlease provide following information.
ArpitaSince when you are facing this issue and are you able to play with your friends before?
youi can play with him if he invites me but i cant invite him
ArpitaOkay, are you able to accept his invitation?
youyes
ArpitaIs he added to your Origin account?
youwas also able to send him an invite
youbut when he accepts the the pop up says for him "failed to join game"
ArpitaOkay, are you able to see him on your Origin friend list?
youyes
youi even ran origin as admin the invite friends button works now but he cant join my game
youalways says failed to join game
youbut i can join his game
ArpitaThanks for information.
ArpitaI just checked in and found that this is the know issue and currently under investigation.
ArpitaI apologize for inconvenience and would suggest you to post your concern on answers.ea.com as our developers frequently visit this site to resolve issues of players.
ArpitaI hope I have provided you all the information.
Is there anything else I may help you with today?
younope
