Dead space 1 crashes on start up
Hey, I recently just got a new a new computer with a new card a amd r9 390 and I felt like playing dead space 1 and 2 with my new computer..but when I tried the game will open and then crashes the ne...
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EA_Barry
Community Manager
Community ManagerIf you have a Saitek HOTAS or other flight controller then disabling that may allow you to play:
http://answers.ea.com/t5/Dead-Space-1/Crashes-immediately/m-p/2653760#M179
I removed your msinfo file as there may be personal information in that.
I do not have any flight controller. Only controller I have is a 360 one and it is not plugged when I try and play. I only have the 360 controller, my logitech keyboard and logitech mouse plugged in.
- EA_Barry
Can you please manually run the following installers and then perform a clean boot before running the game:
C:\Program Files (x86)\Origin Games\Dead Space\__Installer\vc\vc2005sp1\redist\vcredist_x86.exe
C:\Program Files (x86)\Origin Games\Dead Space\__Installer\directx\redist\DXSETUP.exe
Clean boot: http://support.microsoft.com/kb/929135
Still crashes, start it up, black screen and then stops responding.
- EA_Barry
Can you let us know if running the Windows compatibility troubleshooter gives you any useful info please:
http://help.ea.com/en/article/how-do-i-check-windows-recommended-compatibility/
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