Dead space 1 crashes on start up
Hey, I recently just got a new a new computer with a new card a amd r9 390 and I felt like playing dead space 1 and 2 with my new computer..but when I tried the game will open and then crashes the ne...
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EA_Barry
Community Manager
Community ManagerCan you please manually run the following installers and then perform a clean boot before running the game:
C:\Program Files (x86)\Origin Games\Dead Space\__Installer\vc\vc2005sp1\redist\vcredist_x86.exe
C:\Program Files (x86)\Origin Games\Dead Space\__Installer\directx\redist\DXSETUP.exe
Clean boot: http://support.microsoft.com/kb/929135
Still crashes, start it up, black screen and then stops responding.
- EA_Barry
Can you let us know if running the Windows compatibility troubleshooter gives you any useful info please:
http://help.ea.com/en/article/how-do-i-check-windows-recommended-compatibility/
It had me try and run the game in xp service pack 3, didn't help. It took a few mins for the game to open up a window and then it crashed right when the screen goes black just like usual. It will try and change resolutions and it will flicker screen and then crashes. A friend suggested that my graphics card might not beable to be detected by it cause it is to new as well as amd. Could this actually be the issue?
- EA_Barry
That could be the issue. To help ensure that is not the case, you can set up a GPU profile as follows:
https://help.ea.com/en/article/setting-up-a-graphics-card-gaming-profile/
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