Forum Discussion

13 years ago

Solved

Dead Space 1

hi i am runninng Win 7 on ASus N53SN, with GEforce gt550m with 2GB DDR3 VRAM, Intel® Core™ i5 2410M 2.3gh , 4GB Ram... I installed dead space from a purchase of EA value games edition. install app...

EA_Nils
12 years ago
Heya everyone,

if you were affected by the "Invalid license. Reason code = Invalid Cipher (0x0006)" issue, can you please check the game in Origin again? A small patch should download and gameplay should now work again.

If there are still issues afterwards, please uninstall the game completely, redownload it and then reinstall the game again.

Any feedback would be appreciated.

Cheers,

Nils

Crusader_mf

11 years ago

As the subject line states, I have hit the activation limit and am unable to play the game. I have read about the DeActivation tool, but that only de-activates on the machine its used on ( unless i'm missing something ), the thing is i dont want to DE-activate it on my machine, i want to ACTIVATE it.

I no longer have the game on the previous machine i have installed it on ( due to buying a new pc ) and have formatted the old pc and updated both hardware & OS for my wife to use, so running the DE-Activation tool on it wouldnt work ( again unless i'm wrong ).

I have tried live chat, but it doesnt seem to be working at all, it opens a smaller window which gives the message " SYSTEM ERROR".

I have read that calling customer support can leave you in a queue for at least 40 mins, all this time your paying by the minute for the call. I do not wish to go this route if i can avoid it.

Any Suggestions would be helpfull,

thanks in advance.

EA_Nils
Community Admin
11 years ago
@crusadermf wrote:

I know this location is for Dead Space 2, I couldnt seem get Dead Space ⚽, anyhow

As the subject line states, I have hit the activation limit and am unable to play the game. I have read about the DeActivation tool, but that only de-activates on the machine its used on ( unless i'm missing something ), the thing is i dont want to DE-activate it on my machine, i want to ACTIVATE it.

I no longer have the game on the previous machine i have installed it on ( due to buying a new pc ) and have formatted the old pc and updated both hardware & OS for my wife to use, so running the DE-Activation tool on it wouldnt work ( again unless i'm wrong ).

I have tried live chat, but it doesnt seem to be working at all, it opens a smaller window which gives the message " SYSTEM ERROR".

I have read that calling customer support can leave you in a queue for at least 40 mins, all this time your paying by the minute for the call. I do not wish to go this route if i can avoid it.

Any Suggestions would be helpfull,

thanks in advance.

@Crusader_mf Hey there,

Unfortunately this issue will need to be addressed by an EA game advisor, we will not be able to assist you with this on the forums. :robotsad:

If you keep getting an error with the live chat window, please try using another browser.

If that still does not work, try clearing your browser cache.

Last but not least, the wait times should be much shorter then in your estimate, I suggest to try again early tomorrow.