An error on our end cuased the launch to fail.... Dead Space 3
Hello all
Yet another disgruntled user whose having this stupid problem.
Whats affected?
Dead Space 3
Whats happening?
After 2 hours of gameplay on the 17th of Feb (on twitch becuase yay fun times) - I attempted to play the game again. You know as you would with a game you have purchased.
HOWEVER - the game and whatever else is going on - has other plans. Namely to frustrate and anger me to the point of heavy drinking. I have now spent FAR MORE TIME troubleshooting this stupid problem than I have actually enjoying the game I purchased.
The game - refuses - to load after load screen - after it loaded to the main screen, choosing a save file OR a bran d new game (in an attempt to play coop) - I am greeted by the following sequence of events.
Immediate shut down of the game - the Ea app showing a lovely message : An error on our end caused the launch to fail. Try again a little later.
I have been 'trying later' for 3 days.
System : Windows 11 25h2 update - 5800x, 9070 xt, 64gb ddr4 ram
I have attempted the following troubleshooting:
Close and restarted steam.
Close and restarted EA app
I have cleared the EA origin cache on the app
Verified files via Steam (the EA app says I must manage the game via Steam so I cannot do this on the EA app)
Closed and restarted the PC it was based on
I have changed DNS from - automatic to - Google 8.8.8.8 - to Quad 9 DNS 9.9.9.9 and back
I've tried running through VPN to numerous countries via NORD
I have turned off/ disabled / shut down every concievable overlay or game recorder or integration I have or know of that is installed (Logitech, Medal, MSI Afterburner, Steam, EA App, AMD Adrenalin, ShareX)
Rebooted the router AND internet it was based on.
I have deleted, reinstalled and clean wiped graphics drivers
I have updated Motherboard drivers
I have uninstalled the game
I have uninstalled the EA App
I have clean wiped all traces of the EA app from the system using Revo uninstaller and its associated 'hidden gem finder' to totally wipe it
Removed all save game data from my system (I was you know only 2 hours in, who cares right? )
I have rolled back windows updates that happned AFTER the game was played successfully
I have REUPDATED windows to their latest patches
I thought it could be due to a resolution issue - since I am on 1440p and the game originally launched in Casio Calculator vision - so i have reset that by going through the settings file to manually reset those resolutions on the text file.
I have installed the game on my 2nd PC that I have as a stream pc - lower specs 5800x - Nvidia 1070ti, MSI motherboard - which meant a fresh install of the game, a fresh install of the EA App, and a totally different connection
I have thought this could be some kind of connection bug or hiccup - so I have ALSO
specifically set windows firewall excemptions for EA app AND Dead space 3.
I have gone through this forum, I have gone through Steam forums, I have gone thru Reddit forums
Tried steps on:
https://steamcommunity.com/app/1238060/discussions/0/762933704335078456/
https://forums.ea.com/discussions/ea-app-technical-issues-en/dead-space-3-not-launching-with-ea-app/7620229
https://forums.ea.com/discussions/dead-space-franchise-discussion-en/dead-space-3-pc-incompatible-with-most-resolutions/7192315
https://forums.ea.com/discussions/dead-space-franchise-discussion-en/dead-space-3-dont-launch-on-my-computer/7228091
I have seen THIS POST about running it in compatibility mode using windows vista service pack 2 - or ANY other compatibility mode
https://forums.ea.com/discussions/dead-space-franchise-discussion-en/pc-unable-to-launch-dead-space-2008/7236621
I have EVEN found this post relating to license based issues that cuased the same problem to show up - and followed THOSE steps
https://forums.ea.com/discussions/dead-space-franchise-discussion-en/pc-dead-space-2-failed-to-launch-game-error/7239384
They just immediatly fail to launch - same error message
- Ever single time I have got back to the same error message and process.
I want to play this game, I really do. I want to play it with friends becuase THAT is fun.
I have tried and failed to find a way to submit a new case on the EA Help page - so unless thats either gone the way of the dodo - or the AI Overlords - a link to that would be prime.
If anyone has any other suggestions, thoughts or rites to elder gods - that I havent already tried - that doesnt involve going to a 5 finger discount site to just play the **bleep** game - I'm waiting in a pit of my own dispair.
