Hello, I already did mention that I already tried the compatibility ...
I really don't won't and try not to be rude, but your Community Support is awful .
I waited for days just to see a reply here, I tried the "Live" chat which said "Estimated Time (ETA) 5 minutes and I tried to times and I was waiting for 2 hours, no responses .
You guys don't even read my initial post but you reply . Please try to be cooperative . If you reply but reply with a wrong answer that I already mentioned, it's better not to answer from that because my image for you is that someone pays you to give useless answers .
Even if they don't pay you I was a community supporter in a big website too, but I tried to give useful answers and the site I was working on (without payment) was not even a site that HAD to answer to other people questions, we just did it .
As community supporters or whatever you are, in a site like this (EA) have to answer because there are people who paid money for products for the company you work for and they don't want to be angry and now actually I'm very angry because I have a product that I can't play but I'll be honest and I'll say that I tried it on Steam it worked ! (It's not your problem or something I complain about :P I just describe something that I observed) but it's a bug that many people have it and as it seems EA didn't even try to fix it ... !
In the most threads that were made about this topic, I observed that there were the same answers with what you give me in this topic, like you're robots and you can't respond like humans . I don't think it's so hard to understand that the solutions you give are useless , and if it's so hard I already mentioned in my Topic description .
Thank you but your support EA and yours guys is very annoying and disturbing .