Forum Discussion
"Please note that attempting to play the game using video hardware that isn’t listed above may result in reduced performance, graphical issues or cause the game to not run at all."
...this just means that if you do not meet the system requirements the game may not run.
Can you right click this file: C:\Program Files (x86)\Origin Games\Dead Space\Dead Space.exe
...then click the compatibility tab and select Run this program in compatibility mode for:
and then choose Windows XP (SP3). Select Run this program as an administrator also. Click Apply, Ok.
The following procedure may also be worth trying: http://answers.ea.com/t5/Dead-Space-1/could-not-initialize-display-hardware-dead-space/m-p/2657866#M188
Additionally, a clean boot before starting the game never hurt: http://support.microsoft.com/kb/929135
Hello, I already did mention that I already tried the compatibility ...
I really don't won't and try not to be rude, but your Community Support is awful .
I waited for days just to see a reply here, I tried the "Live" chat which said "Estimated Time (ETA) 5 minutes and I tried to times and I was waiting for 2 hours, no responses .
You guys don't even read my initial post but you reply . Please try to be cooperative . If you reply but reply with a wrong answer that I already mentioned, it's better not to answer from that because my image for you is that someone pays you to give useless answers .
Even if they don't pay you I was a community supporter in a big website too, but I tried to give useful answers and the site I was working on (without payment) was not even a site that HAD to answer to other people questions, we just did it .
As community supporters or whatever you are, in a site like this (EA) have to answer because there are people who paid money for products for the company you work for and they don't want to be angry and now actually I'm very angry because I have a product that I can't play but I'll be honest and I'll say that I tried it on Steam it worked ! (It's not your problem or something I complain about :P I just describe something that I observed) but it's a bug that many people have it and as it seems EA didn't even try to fix it ... !
In the most threads that were made about this topic, I observed that there were the same answers with what you give me in this topic, like you're robots and you can't respond like humans . I don't think it's so hard to understand that the solutions you give are useless , and if it's so hard I already mentioned in my Topic description .
Thank you but your support EA and yours guys is very annoying and disturbing .
- EA_Barry10 years ago
Community Manager
I must concede that the ETA to contact an Advisor in Live Chat is sometimes not correct. Please be aware that this too is primarily a community driven support portal and no one "has to" answer. I do understand you have gotten the game to work via steam, but did you try the steps in the previously posted link?
http://answers.ea.com/t5/Dead-Space-1/could-not-initialize-display-hardware-dead-space/m-p/2657866
- ApprovedAnonymous10 years ago
Thank you for the reply, and as you can see as I said before, in my thread description ... yes I tried this one 😕mileyhappy:
- EA_Barry10 years ago
Community Manager
Can you try these steps:
- Run Windows update and install all available Important Windows Updates
- Run System File Checker to ensure your system files are fault free: http://support.microsoft.com/kb/929833
- Perform a clean boot as per my previous post here