Forum Discussion
Hello, I already did mention that I already tried the compatibility ...
I really don't won't and try not to be rude, but your Community Support is awful .
I waited for days just to see a reply here, I tried the "Live" chat which said "Estimated Time (ETA) 5 minutes and I tried to times and I was waiting for 2 hours, no responses .
You guys don't even read my initial post but you reply . Please try to be cooperative . If you reply but reply with a wrong answer that I already mentioned, it's better not to answer from that because my image for you is that someone pays you to give useless answers .
Even if they don't pay you I was a community supporter in a big website too, but I tried to give useful answers and the site I was working on (without payment) was not even a site that HAD to answer to other people questions, we just did it .
As community supporters or whatever you are, in a site like this (EA) have to answer because there are people who paid money for products for the company you work for and they don't want to be angry and now actually I'm very angry because I have a product that I can't play but I'll be honest and I'll say that I tried it on Steam it worked ! (It's not your problem or something I complain about :P I just describe something that I observed) but it's a bug that many people have it and as it seems EA didn't even try to fix it ... !
In the most threads that were made about this topic, I observed that there were the same answers with what you give me in this topic, like you're robots and you can't respond like humans . I don't think it's so hard to understand that the solutions you give are useless , and if it's so hard I already mentioned in my Topic description .
Thank you but your support EA and yours guys is very annoying and disturbing .
I must concede that the ETA to contact an Advisor in Live Chat is sometimes not correct. Please be aware that this too is primarily a community driven support portal and no one "has to" answer. I do understand you have gotten the game to work via steam, but did you try the steps in the previously posted link?
http://answers.ea.com/t5/Dead-Space-1/could-not-initialize-display-hardware-dead-space/m-p/2657866
- ApprovedAnonymous10 years ago
Thank you for the reply, and as you can see as I said before, in my thread description ... yes I tried this one 😕mileyhappy:
- EA_Barry10 years ago
Community Manager
Can you try these steps:
- Run Windows update and install all available Important Windows Updates
- Run System File Checker to ensure your system files are fault free: http://support.microsoft.com/kb/929833
- Perform a clean boot as per my previous post here
- ApprovedAnonymous10 years ago
I don't think this is the problem here . I mean it's not my system since Steam version is working .
If something is the problem, it is Origin since I tried all the possible solutions and Windows Update is not the one because my Windows is already Updated and I use IDEs so I have the whole framework of C#, C++/C .
Anyway, I'm angry with EA a little bit to be honest but I'll play it on Steam . You won't be distracted by me anymore, thank you .