Forum Discussion
I must concede that the ETA to contact an Advisor in Live Chat is sometimes not correct. Please be aware that this too is primarily a community driven support portal and no one "has to" answer. I do understand you have gotten the game to work via steam, but did you try the steps in the previously posted link?
http://answers.ea.com/t5/Dead-Space-1/could-not-initialize-display-hardware-dead-space/m-p/2657866
Thank you for the reply, and as you can see as I said before, in my thread description ... yes I tried this one 😕mileyhappy:
- EA_Barry10 years ago
Community Manager
Can you try these steps:
- Run Windows update and install all available Important Windows Updates
- Run System File Checker to ensure your system files are fault free: http://support.microsoft.com/kb/929833
- Perform a clean boot as per my previous post here
- ApprovedAnonymous10 years ago
I don't think this is the problem here . I mean it's not my system since Steam version is working .
If something is the problem, it is Origin since I tried all the possible solutions and Windows Update is not the one because my Windows is already Updated and I use IDEs so I have the whole framework of C#, C++/C .
Anyway, I'm angry with EA a little bit to be honest but I'll play it on Steam . You won't be distracted by me anymore, thank you .
- ApprovedAnonymous9 years agoIf you were having the same issue I am having where dead space2.exe would crash at launch after a short period of black screen (I'm under steam), I rectified the problem by doing the following...
Windows 7
Click start button
Type msconfig in run and press enter
Click boot
Click advanced
Reduce the number of processors and reboot. I'm running dual xeon hexacore processors with hyperthreading and I had to drop it to 16 logical processors from 24 (so I actually have 12 physical cores and dropped it to 8).
Reboot computer and play.
You may have to drop to a lower number of processors.
To reverse to change go back into msconfig and reverse the changes, but also select 'normal boot' again on the general tab, then reboot...
Why you need to deactivate processors? Who knows...