[EA app] Dead Space 2 won't launch
@EA_Shepard
I'm having the same issue(s) as described in this thread (game installed correctly, client launches to a spinning cursor and exits 15 - 20 seconds later, no error message). My gaming...
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EA_Shepard
Community Manager
Community Manager@Tempest51 Thank you for the information on this. So I've been testing this to see if I could repro it and anything that could be corrupted. Let's first do some cleanup and see what happens.
First, Change UAC Controls within Windows (change back once tested)
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
- Next, navigate to C:\Program Files\EA Games\Dead Space 2 - Delete the .DAT files
- These are just audio, and video data files.
- Log back into the EA app
- Repair the game
- In the same folder right right-click the deadspace2.exe file and run it as admin
Let me know if this changes anything when you launch it.
@EA_Shepard All steps except registry-related completed, same result.
At this point, I think we've tried all reasonable steps to resolve but, this appears to be a technology gap between an old game and new hardware.
Thank you for your assistance!
- EA_Shepard
@Tempest51 Have you created a new Windows account or tried to launch it in a cleanboot? This would more or less let us know if it is hardware vs something blocking it from launching or a DRM issue.
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