[EA App] Dead Space 3 "Activate Your Game"
I can no longer play Dead Space 3. Every time I open the game, the activate your game page pops up. When I try signing in with my email and password, it tells me "incorrect email/password." However, ...
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"Dead Space collection" was purchased on Steam. More than a year ago.
First part - everything in normal
Second part - everything in normal
Third part - can't even run the game.
Start playing on Steam, it turned on EA app, i log in.
Than message appears:
"The app couldn`t read the game`s licence file"
There was a suggest to "clearing app cache" and restart app. But nothing changed.
Reinstall the game - didn't help.
What now? How to fix this problem?
EA_ShepardCommunity Manager
Hey, @4IXMUR
I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, please let us know!
Cheers!- @EA_Shepard
Greeting. Yep, it still relevant.- EA_Shepard
Try these.
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER.
- Enable View Hidden Files and Folders
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER".
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
After these, I typically clear the cache in the EA app one more time and then relaunch it.
