[Old Report] Dead Space Remake Freezing computer / DirectX Error / Driver Crash
Yesterday, I tried playing the remake. After going through the settings to ensure that my system would have the best chance to run it, I started the game. The game froze after Nicole's first sentence. I noticed that my second screen showed a bunch of visual artifacts, mostly, the windows system icons splattered across the screen at various angles. I tried again at a lower resolution and in windowed mode, this time I got a little window attached to the game application: DirectX Error: DirectX Function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). GPU: "AMD Radeon VII", Driver: 22.11.2 (22.20.29.10-21130a-386220E-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try reinstalling the latest drivers.
Following that advice, I updated the drivers and got the same result. I ran an `sfc /scannow` command, restarted multiple times, made sure Windows was up to date, all drivers were up to date, and the whole nine yards. After everything was done, I no longer got that error message...
Now, instead of the game hitching and allowing me to just close the game and try again, my whole computer freezes. I've even rolled my AMD drivers back to the recommended 22.5.1 version EA recommended.
EA: Please fix this, not everyone can afford to shell out thousands on computer hardware just to play a game at semi-stable frame rates.
My system hardware:
Intel i5-9600KF
MSI Z390-A Pro
AMD Radeon VII
32GB GSkill Aegis 2666MHz
The game is installed on NVMe PCIe 1TB, not on boot M.2 NVMe