Forum Discussion

xephirio's avatar
xephirio
2 years ago

[PC] Dead Space 3 Crashes After Clicking New Game

I have been attempting to fix my game as I recently downloaded it back and actually bought a copy for my friend so we could play together. However, everytime i select load save or new game, when it i...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@xephirio Thank you. Taking a look at the file, I can see quite a bit of crash logs for the system, Windows, and a few random programs. Something on there is causing the game to crash that conflicts with the game.

I would start with the following and see what happens.

  • EA App's Cache (Top Left Menu > Help > App Recovery)
  • EA App - Repair (My Collection > Tile Dots > Repair)
  • Run the System File Checker tool
  • Check for Windows and GPU updates

Delete Windows Temp Files

  • First, make sure you close as many programs as you can
  • Press the Windows key + R, go into the file explorer
  • Type in %temp%, and hit Enter
  • Delete everything it allows you to delete
  • Reboot the PC

Optional Registry clean-up

  • install CCleaner (it's free) from here
  • Run Registry cleaner
  • Click review selected issues
  • Do you want to back up? No
  • Click Fix all selected issues

Alienware command center is also causing crash logs as well. I would make sure that Windows and Alienware are fully updated as well.

xephirio's avatar
xephirio
2 years ago

I attempted all that you said and it still crashes

  • xephirio's avatar
    xephirio
    2 years ago

    I didn't say this in my original post however, whenever I disable my wifi, the game runs fine in solo player. However I am trying to play multiplayer with a friend

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @xephirio Hey apologies for missing this one. Wanted to reach out and see if you were still having an issue with the co-op part of the game? Have you been able to play with your friend?

      • TTV_ReliantPlay's avatar
        TTV_ReliantPlay
        2 years ago

        This is a secondary account btw. This is still xephirio. I am still having the issue. I have not been able to play with my friend. I did a clean install of windows and just downloaded the game and tried it and however it still didn't work. 

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