Thanks for your reply,😕mileyhappy: but I created my Origin account when I first got the Humble Bundle which wasn't too long ago and I really don't use Origin. The only account that I have is the one that I'm currently using.
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In that case please contact an Advisor via live chat or phone. They should be able to check the code and see what is happening.
1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
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