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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

Re: [Old Report] Dead Space 2 will crash on launch with more than 10 processors

@Natefarious

Thanks for your enthusiastic reply on this, we do appreciate it.

We have excellent SEO here on AHQ so anyone searching for help on this issue should be able to find this thread.

I will repost your workaround and mark this post as a solution/workaround for users with higher CPU core counts:

"Dead Space 2 will crash on launch with anything more than 10 cores. It's fine with 10 cores or less. High-end gaming systems these days have LGA2011v3 six-core CPUs with hyperthreading, which means 12 processors in Windows, and so the only way to play Dead Space 2 is to either disable hyperthreading in the BIOS or use MSCONFIG and click on the Boot tab, "Advanced Options..." and set the "Number of processors" to 10 or less and rebooting"

Note: we hope to be able to mark initial posts as a solution to an issue soon™

8 Replies

  • Another option would be to either opensource the engine or allow one of us to sign an NDA and get access to the source to fix it. Any chance of either happening?

  • 2712200316's avatar
    2712200316
    7 years ago

    Just an FYI, I talked with EA support about the more than 10 cores issue and this is the response a rep named 'Prem' gave me; 'So as I have checked the work in progress list that we are currently working on. This is on the priority, The first question for the PCs with more than 10 cores and second for IOS . so you can expect it anytime very soon, As of now the work is being done on it to enhance the experience and its is almost completing stage.'

  • I hope this problem gets solved some time. It's annoying to have to disable CPU cores just to play Dead Space 2.

  • 2712200316's avatar
    2712200316
    7 years ago

    I hope so too. If I want to play on any other computer beyond this laptop, I have to disable an entire cpu socket to play. I can't figure out how something like this bug slipped past them. I'd never encountered a game/app that cared out how many cpus/cores/threads a computer had until this game. 

    It'd be awesome if they also followed through with updating Dead Space for iOS like 'Prem' said so that one can buy and play it on recent iPhones or Android devices. I'd buy a copy for every iOS and Android device I have if they did that. 

    That all being said, I suspect 'Prem' was merely telling me what he thought I wanted to hear just to end the support chat. It's been... how many years since Dead Space 2 came out? And they've known about this and a few other bugs all that time and didn't bother to fix it. I hope I'm wrong. Time will tell though. :/

  • Just a thought: why is this thread marked as "Solved"? The issue definitely isn't solved, and disabling cores is a poor workaround for an issue that will (eventually) render this game unplayable for everyone who has upgraded to a modern processor.

  • markseltzer's avatar
    markseltzer
    7 years ago

    Hello all. I thought I'd got away with the core problem when upgrading to a 7960X last month and installing loads of oldskool games, until i tried DeadSpace. One of my favouite games after the Unreal & Halflife franchise. But i can understand given the PC game is a flaky port and now very old.

    I can confirm DS1 works on 16 cores (but not 32!). Turned hyperthreading off and started loading. But sounds like 16 is too much for DS2 according to above messages... worth the faff of BIOS editing though.

  • It's the 19/11/2021 and the issue still isn't fixed. EA are the biggest Joke! I purchased the game and I'm trying to play it on a high end 3090 build and of course it crashes every time I try to play. 

  • Please update the game so the game is playable on windows 11, windows 10 etc. The game wont launch.

  • RevT0m's avatar
    RevT0m
    Newcomer
    25 days ago

    How is this the solution? That's pathetic

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