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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Press&hold button to open map stops working

Hi @chrisaverage I don't have any updates to share past the most recent update. 

If this is still continuing to happen we can try running through steps to see if the game is corrupt. 

  • Check for other applications that may be limiting EA App or Game performance
  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair/Verify your game based on which client you are launching from
    • EA App - Repair (My Collection > Tile Dots > Repair)
    • EGS - Repair (Library > Tile dots > Manage > Verify)
    • Steam - Verify in your library

1 Reply

  • chrisaverage's avatar
    chrisaverage
    3 years ago
    @EA_Illium I don't know why on Earth would you mark this as a solution. NO, verifying files in steam does not fix an evident bug in input system of the game. I gave you a 100% reproducible steps to recreate the issue. An accepted solution would be "The issue was reproduced on our side and forwarded to developers. A fix is lined up for the next patch release". This copy/paste response is NOT a solution.

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