[Steam] Dead Space 2 "activation limit has been exceeded!"

@Gr1mSh0ckHello,
Dead Space 2 activation limit reached. Contact EA support through general channels, social media, or AARP Steam support. Explain long-term ownership and provide serial key if possible. Be persistent in seeking a reset for your activations.

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@rory586s wrote:
@Gr1mSh0ck Hello,
Dead Space 2 activation limit reached. Contact EA support through general channels, social media, or Steam support. Explain long-term ownership and provide serial key if possible. Be persistent in seeking a reset for your activations.

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If the steps we provide here don't work, support can do this. I used to do it every day for players who would get this error. We just can't do it on the forums!

I have contacted EA support twice and both times I have been told they no longer have access to the ability to reset my activations and are told to contact steam. 

I have contacted steam and was told I have to contact EA support so I am stuck with a dead game that I have owned for 12 years with no options. 

@Gr1mSh0ck I am afraid that would be incorrect. Steam cannot alter those codes in any way. We can change the DRM on it for more activations. I checked. I wish this were something we could do over the forums. 

What I would suggest is contacting support again and having it escalated. The person you spoke with may not have known we can but we can do it. 

I need help I'm talking with support now and they are telling me they can't reset it. Same issue as OP. 

@BParks91

I Have had 3 support cases ending with no fix available & 2 chats ending with being told they can't fix it, I would love to know the details of the last conversation where they fixed it.