Forum Discussion

1 year ago

Why cant i play Dead Space 2 from my EA play membership?

I see the option to install Dead Space 2 using my EA play membership. However, when i download, and try to run the game, it crashes. Without any error notifications. Also, Verifying gamefiles doesnt ...

EA_Shepard

Community Manager

1 year ago

Hey, @KR1MES

I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, Can you attach a DxDiag?

Cheers!

KR1MES
1 year ago
Hi, still facing the same issue. I have attached the DxDiag file for your reference.
DxDiag.txt134 KB
- EA_Shepard
  Community Manager
  1 year ago
  Hey @KR1MES Thanks for that taking a look. One question, I see you have a dedicated Intel GPU along with an Nvidia GPU. Can you check and see when launching a game which GPU your system tries to run it off of? You can follow the steps here!
  - KR1MES
    1 year ago
    @EA_Shepard Hey, I defaulted the game to run off of the Nvidia GPU. It still shows a zoomed-in black screen as soon as i try launching the game. The screen then resets and the game disappears from the task manager.