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ZEtea's avatar
2 years ago
Solved

[Xbox] Dead Space 3 - Online Pass

Hello, I'm trying to get the online pass for dead space 3 on my xbox series x to play witha friend but nothing is working. 

1- The downloadable content tab inside the game says "field to connect to Xbox live marketplace, check your connection" but i already have connection
2- the xbox store says whenever i try to download the online pass from it "currently not available"
3- I have tried to change my ea account password as some suggested that i need to wake up my EA account, but nothing worked either.

Any suggestions ? 

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @ZEtea 

    Can we try the following and check if the same message continues?

  • ZEtea's avatar
    ZEtea
    2 years ago

    Tried all the steps you provided including changing my DNS. My NAT type is open. I still receive the same problem whenever i press on downloadable content from within the game "cannot retrieve information from the Xbox live marketplace, check your connection"

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