Forum Discussion

SebianX's avatar
2 years ago
Solved

[Xbox One] Dead Space 3 Not working for solo Campaign

Dead Space 3 does not allow me to start a new solo campaign. It keeps saying that it can't connect to EA Servers.i am on an Xbox One. Any help would be greatly appreciated. This issue just started happening today. I was able to play last Thursday with no issues, Even on co-op campaign.

  • @SebianX I downloaded the game on my Xbox and tested out all modes. I was able to connect to them all even the co-op matches.

    The one thing I did have to do though was download the online pass from Manage Games and Apps within the Xbox settings.

    If you are still getting this, first reboot your modem/router.

    While that is rebooting, perform the following:

    Persistent Storage

    • Go to settings > Select Device & Connections > Then Blue-Ray
    • Select Persistent Storage > Clear Persistent Storage

    Alternate Mac:

    • Go to settings > Select General  > Then Network settings
    • Go to advanced settings > Alternate Mac address > Select clear
    • Select restart

    Additional Steps

    • Quit all running Apps (For Series X|S consoles)
    • Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
    • Try the steps in our Connection and Advance Connection Guides
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)

     

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @SebianX I downloaded the game on my Xbox and tested out all modes. I was able to connect to them all even the co-op matches.

    The one thing I did have to do though was download the online pass from Manage Games and Apps within the Xbox settings.

    If you are still getting this, first reboot your modem/router.

    While that is rebooting, perform the following:

    Persistent Storage

    • Go to settings > Select Device & Connections > Then Blue-Ray
    • Select Persistent Storage > Clear Persistent Storage

    Alternate Mac:

    • Go to settings > Select General  > Then Network settings
    • Go to advanced settings > Alternate Mac address > Select clear
    • Select restart

    Additional Steps

    • Quit all running Apps (For Series X|S consoles)
    • Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
    • Try the steps in our Connection and Advance Connection Guides
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)

     

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, @SebianX  As this thread is a bit old, things have been updated; we will lock this down and consider this resolved.

    If you run into any further issues, please create a new thread or add your information to an existing thread so we can begin tracking accordingly!

    Cheers!

About Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.5,331 PostsLatest Activity: 2 days ago