Community ManagerAs it seems at least one of the emails you sent to that address was successful we need you to wait for a response from that team.
You can expect a response via email but you will not be reached out to via AHQ by them.
Thank you for the notification. I hope to hear from them soon!
I had the same thing happen to me and I'm still waiting for a reply from the "TOS Team". I tried playing Dragon Age Inquisition for the first time last Wednesday night after having purchased it back in May. I finally got someone on chat but they said I'd have to email the "TOS Team" for resolution. It's been 5 days now.....
What really irritates me about this is that there is nothign in the Origin client indicating that the account is banned/suspended, and I never recall getting any messages saying that it was banned/suspended. And, LIKE YOU, I haven't played an Origin game in probably a year or so.
This is all really annoying. It's especially annoying because there is really no way to contact someone over the telephone or chat to get it resolved sooner rather than later. It's starting to feel like they're committing fraud.
