Forum Discussion

1 year ago

Activation UI Problems (DA: I)

I'm trying to launch Dragon Age: Inquisition for the first time, but the furthest I get is that the Activation UI opens, I get a login pop-up that says the following:

"Activate Your Game
Sign in with your Origin Account to activate Dragon Age Inquisition - Game of the Year Edition on this computer"

I enter my credentials and the pop-up disappears, then reopens.

I've tried pretty much everything: changing my password, opening the EA app and the game as admin, opening it through Steam instead of the EA app, repairing the app and game, clearing cache, etc. I've followed instructions multiple boards and nothing has helped.

I'm on Windows 11 and using the EA app (even though the Activation UI says Origin).

I've also tried opening the game in offline mode, but I get an EC: 204 instead. I've included a screenshot of the pop-up.

dragon age inquisition

13 Replies

holger1405
Hero+
1 year ago
@maojoe16

My friend get a license missing error as well, although I would assume that theirs is related to graphic system problems inside the VM.

The game runs fine in Boot Camp on another machine, so I have to assume that the problem here is the Parallels VM.

Tagging @EA_Shepard, maybe he has an idea here.
maojoe16
1 year ago
Thank you for the reply, it's entirely possible that's the issue.
I might see if I can try Bootcamp instead. Thank you for the response!
maojoe16
1 year ago
After a little experimentation, I've worked out that DA:I can run on Parallels, but that Activation UI screen won't let the game start. It only seems to be a problem with DA:I too, since DA2 opens up just fine and lets me log in through the Activation pop-up. Overall, it seems like the issue is with the EA app or with Inquisition itself, but I'm not super tech-savvy so I can't say for sure.