Cannot find product key
For the game Dragon Age Inquisition, I cannot find the product key in my email. I can find the email that confirms my order, but it does not contain the product key and I cannot find any other email...
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Thank you responding! I followed the steps given from your link and now I can view both games properly in my game library. But the problem is that now a game that I preordered (Mass Effect Andromeda) is now not showing up on my games library.
I have no certain idea that preorders follow any similar rules to released games. Nonetheless, we in here at Answer HQ have ZERO access into anyone else's player accounts. If you can't figure out how to reveal the order, you are stuck until Monday. A two hour wait on weekends is no fun to put up with.
The Game Advisers at Help Center can open players' accounts, however, most of them are at home on either weekends or the late overnight shifts. The remaining skeleton staff (north america) cannot respond the way they do with a full staff from Monday to Friday in thier normal work day.
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