Cannot find product key
For the game Dragon Age Inquisition, I cannot find the product key in my email. I can find the email that confirms my order, but it does not contain the product key and I cannot find any other email...
Forum Discussion
Thank you responding! I followed the steps given from your link and now I can view both games properly in my game library. But the problem is that now a game that I preordered (Mass Effect Andromeda) is now not showing up on my games library.
EA_David
Community Admin
Community Admin@l0gick Thanks for the update. As for the MEA purchase, it sounds like it might not have completed fully.
Can you check your Order History on your purchasing account, it should show the status of the pre-order. Can you double check that you're on the right account, if ME:A isn't showing up.?
The pre-load is still quite a ways off so there should be plenty time to get things cleared up.
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