Forum Discussion

5 years ago

Solved

Cannot get Dragon Age Inquisition to launch / Runs as background process.

Hi! so i'm having alot of trouble trying to get this game to run. Yesterday i bought EA Play on Steam, so i'm trying to play it through that if that helps at all. One of two things happens when i try...

dragon age inquisition

mcsupersport
5 years ago
This concerns me, and it is all intertwined with Razor products.....

+++ WER4 +++: Fault bucket 1528533553666136460, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: GameManagerService.exe P2: 2.0.153.26 P3: 5ef347f4 P4: System.Management P5: 4.8.3752.0 P6: 5c7a241f P7: 8c P8: 3f P9: System.Management.Management P10: +++ WER5 +++: Fault bucket , type 0 Event Name: PCA2 Response: Not available Cab Id: 0 Problem signature: P1: DragonAgeInquisition.exe P2: 1.0.0.0 P3: Dragon Age: Inquisition P4: Dragon Age: Inquisition P5: Electronic Arts P6: 100 P7: 1 P8: P9: P10: +++ WER6 +++: Fault bucket 1661728928426858966, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: wallpaper32.exe P2: 1.0.0.0 P3: 5f2f0c78 P4: RzChromaSDK.dll P5: 3.6.3.65 P6: 5f219d30 P7: c0000005 P8: 0000bd9e P9: P10: +++ WER7 +++: Fault bucket 1528533553666136460, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: GameManagerService.exe

First step I see would be to make sure Razor products ALL of them are disabled and do a clean boot(diagnostics boot) of your machine making sure they aren't running. Also make sure Origin, Steam(if used for DAI) and DAI are all set to run as Admin...also setting DAI to run as Win8 compatibility mode often helps. I also see you have a Intel graphics chip listed in your DxDiag file, make sure it isn't being used for DAI at all....It looks like your system is set to run on the Nvidia card, but just double check to make sure. Also if you have AVG or AVAST make sure to whitelist Origin, DAI and saves folder for DAI for the AV to TOTALLY ignore all of them, and not just don't scan them. If a clean boot makes it work, then you have to figure out which program is cross interfering, but please make sure on the clean boot you ONLY authorize the bare minimum needed to run the game as a test, if you activate too many it increases the likelihood of you activating the culprit.

lysskathleen

5 years ago

Hi! sorry, yeah i suppose it doesn't. I think i attached the dxdiag file correctly. So far i've tried running as admin, making the game and origin an exception in windows defender, a clean boot, i disabled origins ingame overlay, ran in the game in compatibility mode, uninstalled and reinstalled at least 5 times, same with Origin. I made sure all my drivers were up to date. None of these have worked for me, it's so strange i've never had this problem with a game before. Most of the time it's launching but running as a background process.

https://hastebin.com/mahexujici.rb

mcsupersport

Hero+

5 years ago

@lysskathleen

That hastebin file is blank when I try to look at it.....you may want to double check and fix as needed.

lysskathleen
5 years ago
Huh really? i'm not sure what i'm doing wrong with it. Is a txt file ok?
DxDiag.txt119 KB
- mcsupersport
  Hero+
  5 years ago
  This concerns me, and it is all intertwined with Razor products.....
  
  +++ WER4 +++: Fault bucket 1528533553666136460, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: GameManagerService.exe P2: 2.0.153.26 P3: 5ef347f4 P4: System.Management P5: 4.8.3752.0 P6: 5c7a241f P7: 8c P8: 3f P9: System.Management.Management P10: +++ WER5 +++: Fault bucket , type 0 Event Name: PCA2 Response: Not available Cab Id: 0 Problem signature: P1: DragonAgeInquisition.exe P2: 1.0.0.0 P3: Dragon Age: Inquisition P4: Dragon Age: Inquisition P5: Electronic Arts P6: 100 P7: 1 P8: P9: P10: +++ WER6 +++: Fault bucket 1661728928426858966, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: wallpaper32.exe P2: 1.0.0.0 P3: 5f2f0c78 P4: RzChromaSDK.dll P5: 3.6.3.65 P6: 5f219d30 P7: c0000005 P8: 0000bd9e P9: P10: +++ WER7 +++: Fault bucket 1528533553666136460, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: GameManagerService.exe
  
  First step I see would be to make sure Razor products ALL of them are disabled and do a clean boot(diagnostics boot) of your machine making sure they aren't running. Also make sure Origin, Steam(if used for DAI) and DAI are all set to run as Admin...also setting DAI to run as Win8 compatibility mode often helps. I also see you have a Intel graphics chip listed in your DxDiag file, make sure it isn't being used for DAI at all....It looks like your system is set to run on the Nvidia card, but just double check to make sure. Also if you have AVG or AVAST make sure to whitelist Origin, DAI and saves folder for DAI for the AV to TOTALLY ignore all of them, and not just don't scan them. If a clean boot makes it work, then you have to figure out which program is cross interfering, but please make sure on the clean boot you ONLY authorize the bare minimum needed to run the game as a test, if you activate too many it increases the likelihood of you activating the culprit.
  - amikee58
    5 years ago
    Have you all noticed how much trouble we continually have with our games ? have you noticed they all seem to want our dxdiag files
    We are giving them spec which may or may-not be passed on to others , for example graphics card manufacturers. Then i have noticed all the games seem to want more and more from our computers,. New computer, or more ram, or graphics card upgrade
    This isnt righ
    One moment our game works fine on then next time there is a problem. We didn't change anything, yet we spend hours trying to fix the issues.
    Why should we need these platforms to get in our way of gaming?
    Why can we choose to go online or not
    Update or not
    Its the fault of the big game manufacturers. they need to stop all this and just let us go online for updates or multiplay, otherwise they should all butt out of our gaming.
    Someone on Facebook or other should start a revolt until these game manufacturers and platform providers, start playing the game with us
    What do you think??
    love to see your comments