Forum Discussion
When i try to download the DLC from the in game Downloader, i get the download failed message on all DLCs i have bought.
The other long thread about this issue was closed but this issue isnt fixed.
I would like to get this issue fixed and so have posted info that i think will help.
http://www.flickr.com/photos/68568057@N02/10036922176/ << image of the download failed. Cant seem to add it as a picture here.
- I bought the retail version of Dragon Age Origins game on release day 2009. On October 28th 2011 i added the CD key to my EA Origin account.
- I updated my PC recently and downloaded nd installed Dragon Age Origins from EA Origin. So it will be the digital version. (NOT ULTIMATE)
- I then patched the game to 1.0.5.
- I have tried all the possible solutions in the http://answers.ea.com/t5/Dragon-Age-Origins/SOLUTIONS-UNAUTHORIZED-DLC-or-MISSING-DLC/td-p/470466 sticky thread including flushing my DNS cache. None of them fix the issue of the download failed.
- I tried installing from the retail disc but it has the same DLC download failed issue.
- I have tried starting the game in compatability and admin mode. Same issue.
- DA Origins, DA Origins Launcher and DA Updater are all allowed through the windows firewall.
- Have tried disabling the firewall and avast antivirus. Same issue.
- The DLC shows under the Download Progress tab (middle) and tries to download but goes no further than 0% and then turns red amd says download failed.
- My PC uses Windows 7 64 bit with all windows updates. i5 2500k CPU, GTX670 GPU, 8GB RAM, 250GB SSD, 1TB HDD.
- My loaction is the UK. Using the UK keyboard settings.
I kinda wish i got it through Steam as apparently theres a fix for the steam version that works (DAOU_UpdateAddinsXML_Steam.exe file) , but not for retail or Origins.
Hopefully the issue can be fixed sometime. The in game downloader worked fine for years.
Currently the EA mods on the forums are conveniently 'solving' all of these threads with solutions that don't do anything. I haven't been able to play this game since July 2013, and on it goes. My case at least has been advanced to the studio (round 3+ weeks ago) and I haven't gotten an e-mail from anyone.
To sum it up: If you are still buying EA games, stop it. There is no real support except the piles of guess-what that'll be shoveled in your direction.
- Anonymous12 years ago
Everyone needs to mail eaeve on this forum and keep bombarding him or her with pm's about this issue till they respond. Force the issue. Furthermore if this has gotten to studio level you need to hammer them daily, call back every 24 hours and demand a status update on the issue and ask them why they have not resolved the issue yet.
They either need to make all the DLC free and freely downloadable as a patch ... or they need to fix the issue.
Frankly, I'm thinking we should at some point organize and sue them for wire fraud if they refuse to fix this issue, and demand $5000 per person in punative damages plus court costs in a class action lawsut. They engaged in a monetary transaction with everyone that bought DLC material and did so across state lines. Since they are failing to provide the promised goods and/or services that right there is clear cut wirefraud, and with a little research into how frequent this sort of behavior is with EA games.... well... it could be construed to be a criminal enterprise to defraud people... which would qualify them for a racketeering charge as well.
Maybe their legal deptartment needs to have a little talk with the developers and tell them to get off their asses and fix this.
- Anonymous12 years ago
To be entirely honest, after 3 months, I am very much heading in that direction of thought myself.
- 12 years ago
And yet, thousands and thousands of players are able to regularly and easily download and install this same material.
I, for example, have had the original DAO (retail disc install) since the fall of 2009. Then the UE retail disc install. Then the EA/Origin download. By the time I got the UE, the only DLC I hadn't obtained separately in the usual way was The DLC Which Must Not Be Named. ("DSC, for the uninitiated.)
On the BSN, "Your registered game content" has always reflected all of my DLC (including TSP and RtO) for DAO, DA2, ME2, and ME3. And I have been able to un-/re-install these games multiple times, on multiple machines, and across multiple operating systems, without ever having an authorization issue. (I have had other, minor, issues. Like the in-game menu showing the same DLC as being both "Installed", and "Available" at the same time.)
So, while I can appreciate that some people are having real problems, it is by no means the norm, and an extended discussion with a Game Advisor (going all the way through a re-install) will correct almost all cases. NOTE: Game Advisors do not work here on the AHQ. Contact them through the Help Center.
Lastly, these forums are read by a number of EA (and volunteer!) staff daily. The only things designated as [SOLVED] are so marked by the Original Poster unless the one-and-only fix is to contact a Game Advisor (account- or purchase-related queries.) Not every person who added to the topic may have had her/his question answered, but the OP did.