Forum Discussion
12 Replies
- Fred_vdp2 years agoHero+
Is this on EA app? If the regular method isn't working, could you be more specific about what's happening?
- wexxam2 years agoSeasoned Ace
What problems are you having?
i also have this same issue through the EA app
- EA_Shepard1 year ago
Community Manager
Hey, @Star-Lord52
I wanted to follow up on this thread to see if you're still experiencing issues with uninstalling the game. If you need any further assistance, please let us know!
Cheers! - EA_Shepard1 year ago
Community Manager
Hey there!
It's been a minute since this was opened and discussed. We will wrap this thread up and lock it down as resolved.
If you have any new issues or something else to report, feel free to start a new thread or join an existing one so we can keep everything organized.
Thanks, and happy gaming!
Cheers! - jaspericus3 months agoRising Novice
yup i cannot get rid of this game at all, I have tried so many times and the darned thing keeps coming back, yes i have tried removing it in the functioning uninstall button in the EA app, i have tried manually removing it but nowt works. Please EA get your act together, never had this problem before over the decade plus i have had all the dragon age and Mass effect games. Make your launcher work!
"Manually" means over the Windows control panel?
- jaspericus1 month agoRising Novice
holger1405 I know that, the problem is that it doesnt even show up in the windows control panel, or under installed apps and in the folder itself there is no uninstall listed (or in the bioware docs folder) and yet i can still play it from the install folder that will only go if i delete the whole DA2 folder. However if I reinstall it even on a completely different drive I still cannot uninstall it either by the EA app uninstallation link or trying to find it in installed apps list from windows CP . Same with DA:O. Only ones that show up in both winbdows and the app at all are DAI and DATVG as being available for uninstallation.
No, I asked whether, by 'manual', you meant installation via the Windows Control Panel, rather than deleting the game folders by hand.
But you answered that with your replay.- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
- Inside PowerShell, CMD or Terminal enter: (You can copy and paste the following cursive text.) DISM.exe /Online /Cleanup-image /Checkhealth
- Press ENTER.
- If errors are found, notify us. If no errors were found repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: DISM.exe /Online /Cleanup-image /Restorehealth
- Press ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100% repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: sfc /scannow
- Press ENTER.
- Post the message you receive at the end of the processes here.
- jaspericus1 month agoRising Novice
why do that. You are seeming to say i may have a bad HDD or SSd, I regualary check all my drives for errors, as i have 6 drives, 3 SSD and three HDD, all are error free and defraged/optomised. I have and install / remove 20 to 30 games/programs every month easily, yet with DA1 and 2 they are literally the only games i have this problem with.