Currently the EA mods on the forums are conveniently 'solving' all of these threads with solutions that don't do anything. I haven't been able to play this game since July 2013, and on it goes. My case at least has been advanced to the studio (round 3+ weeks ago) and I haven't gotten an e-mail from anyone.
To sum it up: If you are still buying EA games, stop it. There is no real support except the piles of guess-what that'll be shoveled in your direction.
Everyone needs to mail eaeve on this forum and keep bombarding him or her with pm's about this issue till they respond. Force the issue. Furthermore if this has gotten to studio level you need to hammer them daily, call back every 24 hours and demand a status update on the issue and ask them why they have not resolved the issue yet.
They either need to make all the DLC free and freely downloadable as a patch ... or they need to fix the issue.
Frankly, I'm thinking we should at some point organize and sue them for wire fraud if they refuse to fix this issue, and demand $5000 per person in punative damages plus court costs in a class action lawsut. They engaged in a monetary transaction with everyone that bought DLC material and did so across state lines. Since they are failing to provide the promised goods and/or services that right there is clear cut wirefraud, and with a little research into how frequent this sort of behavior is with EA games.... well... it could be construed to be a criminal enterprise to defraud people... which would qualify them for a racketeering charge as well.
Maybe their legal deptartment needs to have a little talk with the developers and tell them to get off their asses and fix this.
To be entirely honest, after 3 months, I am very much heading in that direction of thought myself.
And yet, thousands and thousands of players are able to regularly and easily download and install this same material.
I, for example, have had the original DAO (retail disc install) since the fall of 2009. Then the UE retail disc install. Then the EA/Origin download. By the time I got the UE, the only DLC I hadn't obtained separately in the usual way was The DLC Which Must Not Be Named. ("DSC, for the uninitiated.)
On the BSN, "Your registered game content" has always reflected all of my DLC (including TSP and RtO) for DAO, DA2, ME2, and ME3. And I have been able to un-/re-install these games multiple times, on multiple machines, and across multiple operating systems, without ever having an authorization issue. (I have had other, minor, issues. Like the in-game menu showing the same DLC as being both "Installed", and "Available" at the same time.)
So, while I can appreciate that some people are having real problems, it is by no means the norm, and an extended discussion with a Game Advisor (going all the way through a re-install) will correct almost all cases. NOTE: Game Advisors do not work here on the AHQ. Contact them through the Help Center.
Lastly, these forums are read by a number of EA (and volunteer!) staff daily. The only things designated as [SOLVED] are so marked by the Original Poster unless the one-and-only fix is to contact a Game Advisor (account- or purchase-related queries.) Not every person who added to the topic may have had her/his question answered, but the OP did.
@Thandal
It seems your talking about manually installing the DLC rather than using the ingame downloader which is the main problem here, and not authorization.
